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- Why does my Mazda Connect Infotainment screen sometimes go black but the back-up camera still works? On 7 th Generation Mazda infotainment systems a black screen may be caused by inadvertently pressing the power OFF button (also known as the volume dial). You can troubleshoot this issue by pressing... Date Updated: 11/05/2021
- Why is the Smart City Brake Support (SCBS)/Smart Brake Support (SBS) warning light illuminated when raining? The SCBS/SBS* warning light may illuminate if the windshield is fogged on the inner and/or outer sides or if there is rain on the windshield outer side. If there is rain/fogging on the... Date Updated: 08/15/2017
- Do I need to regularly change the transmission fluid in my Mazda? All Mazda vehicles equipped with SKYACTIV ® TECHNOLOGY * have lifetime transmission fluid that only needs to be changed when a major transmission component or the entire transmission needs... Date Updated: 06/17/2015
- How do I update my navigation map? MAZDA CONNECT map update Instructions: Download and install MAZDA TOOLBOX on your computer Remove the Navigation SD card from your vehicle **Note: Actual navigation SD card location varies by model... Date Updated: 05/06/2020
- Is there a subscription fee for Mazda Connected Services? Currently, Mazda Connected Services are complimentary for the initial three (3) years from the original vehicle purchase date. The subscription fee after the complimentary period is still to be... Date Updated: 01/10/2020
- What is the contact information for Mazda Financial Services? Mazda Financial Services (MFS) may be contacted at (866) 693-2332 from 5 a.m. – 8 p.m. PST Monday-Friday. You may also visit them online at www.mazdafinancialservices.com . Please note... Date Updated: 04/01/2020
- How do I obtain a new key for my vehicle? New Mazda vehicle keys may be obtained directly from your local authorized Mazda Dealer. In order to provide replacement keys, ownership information will need to be verified in person. Contact your... Date Updated: 09/06/2018
- How can I connect to the in-car Wi-Fi hotspot? To access the in-car WiFi, please verify the following information: The WiFi on your smartphone device is turned on. Your vehicle is running, or in accessory mode. You have found the vehicle WiFi... Date Updated: 01/10/2020
- Why is the Smart City Brake Support (SCBS)/Smart Brake Support (SBS) warning light illuminated? The SCBS/SBS warning light may illuminate if the windshield and/or front grille emblem is/are dirty. Clean the windshield and front grille emblem. If the warning light remains on after cleaning, have... Date Updated: 08/15/2017
- How do I open the fuel door on a CX-90? To open the fuel door on your Mazda CX-90 Turbo or Turbo S model, press the unlock button on the driver's door or the keyless remote then press the right side of the fuel door. If the fuel door does... Date Updated: 05/23/2023
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HolidaysThe Mazda Customer Experience Center will be observing the holiday hours with the following schedule: • New Year’s Day, 01/01/2024 - Closed• MLK Day, 01/15/2024 - Open 6AM-3PM PST • Presidents Day, 02/19/2024 - Open 6AM-3PM PST • Memorial Day, 05/27/2024 - Closed • Juneteenth, 06/19/2024 - Open 6AM-3PM PST • Independence Day, 07/04/2024 - Closed • Labor Day, 09/02/2024 - Closed |
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